Privacy Policy

Privacy Policy

Effective Date: March 2025

Shield Security Solutions Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our security services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Security Information: Surveillance footage, access logs, and incident reports.
• Payment Information: Billing details and payment methods.
• Technical Data: IP address, browser type, and usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide security services and manage operations.
• To process payments and manage billing.
• To improve our website and services.
• To comply with legal and regulatory obligations.
• To communicate with you regarding incidents, updates, and customer support.

3. Disclosure of Your Information

We may share your information with:

• Law enforcement and regulatory authorities when required by law.
• Third-party service providers assisting in our operations.
• Insurance companies and legal advisors in the event of claims or disputes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for data processing.
• Lodge a complaint with a data protection authority.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Shield Security Solutions 

Unit 1335, 13/F

Beverley Commercial Centre

87-105 Chatham Road South

Tsim Sha Tsui

Kowloon

Email: info@shieldss.ltd

Tel: +(852) 3794 7044